Freight Paperwork.Handled.
The AI back-office agent for mid-market freight brokers. It reads every rate confirmation in your inbox, checks the numbers, and shows your team only what needs a person.
Every Load Leavesa Paper Trail
From the port to the dock, four documents follow the freight. Pisto.ai checks that they agree.
The Challenge ofFreight Back Offices
Every load creates paperwork that is still checked by hand, one document at a time. Large brokers build in-house tools. Mid-market brokers usually can't.
Rate con, BOL, POD and invoice, all arriving by email.
Rate cons keyed into the TMS one field at a time.
Wrong totals and rates changed by hand.
Detention and stop-offs nobody approved.
No proof of delivery, no shipper invoice.
Mid-market brokers, underserved by big platforms.
Small Paperwork ErrorsBecome Real Costs
Freight paperwork records what moved, where, for how much, and who is responsible. When a document is wrong, late or missing, the problem doesn't stay on paper.
- Freight sits stillA missing BOL or wrong shipping instructions can hold a pickup, a delivery or a customs release.
- Margin leaks outA wrong rate, an unapproved accessorial or a duplicate invoice turns into an overpayment or a dispute.
- Cash comes in lateNo POD, no invoice. Paperwork that doesn't match the load gives a customer a reason to hold payment.
- Claims get weakerConflicting records make it hard to prove who owes what when freight arrives damaged or short.
- Trust wears downWhen the shipper, broker and carrier each hold a different version, every error becomes an argument.
| Document | Typical mistake | What it costs |
|---|---|---|
| Rate confirmation | Wrong rate, missing accessorials | Billing disputes, lost margin |
| Bill of lading | Wrong consignee, weight or commodity | Delays, delivery disputes |
| Proof of delivery | No signature or delivery date | Late payment, weaker claims |
| Carrier invoice | Duplicate or unsupported charges | Overpayment, rejected bills |
| Time records | Missing or conflicting timestamps | Detention and wait-time disputes |
Regulators care too: Federal Maritime Commission billing rules require detention and demurrage invoices to carry accurate information and go out on time, or the billed party may not have to pay.
From Inboxto Decision
Six emails arrive. Pisto.ai sorts every attachment, reads the rate cons, flags two problems, and files the rest. 42 seconds, no sound.
Real output from Pisto.ai on sample documents.
One Agentfor the Paperwork
From the moment a document lands in your inbox to the moment it's filed or in front of a person.
Collect
Reads PDF attachments from your dispatch inbox, read-only
Sort
Rate con, invoice, POD, BOL or other
Read
Every field: rates, stops, IDs, terms
Check
Totals, MC numbers, stops, hand changes
Resolve
Clean files filed; exceptions to you
Exceptions inPlain English
Every flag names the problem and quotes the numbers, so a broker can decide without opening the PDF.
The 'TOTAL CARRIER PAY' box says $3,100.00 but the rate detail total is $3,150.00 (linehaul $2,700.00 + fuel $400.00 + detention $50.00).
| Field | Summary box | Rate table |
|---|---|---|
| Linehaul | — | $2,700.00 |
| Fuel | — | $400.00 |
| Total | $3,100.00 | $3,150.00 |
What It CatchesToday, and Next
- Working today
- Two totals on one rate conWorking
- Line items that don't add up to the totalWorking
- Handwritten rate changesWorking
- Missing MC numberWorking
- Stop-off billed with no stop listedWorking
- Ambiguous payment termsWorking
- On the roadmap
- Carrier invoice over the rate conRoadmap
- Carrier not in your carrier fileRoadmap
- Missing POD, carrier chased automaticallyRoadmap
- Matching to orders in your TMSRoadmap
Tested WhereExtraction Usually Breaks
Every field correct across 13 test rate cons, three runs in a row. These are synthetic test documents; the pilot measures accuracy on your real paperwork.
PricingScales With Your Loads
for the pilot period
- 15–20 of your old rate cons first
- A report of what it caught and missed
- Then live loads from your inbox
per month, plus $1–4 per load
- Mid-market brokers
- Inbox connector and exceptions dashboard
- Every exception check
per year
- Larger brokers
- Custom integrations
- TMS and accounting connectors
Try It onYour Rate Cons
- Send 15–20 old rate confirmations. Black out customer names and rates if you prefer.
- Get a report of exactly what Pisto.ai caught and what it missed.
- If it earns your trust, connect your inbox and run it on live loads, free for the pilot.
First pilots are with brokers near the Port of Los Angeles and Port of Long Beach. In-person demos available.
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